What is Diversity
Diversity is about respecting individual differences. In business it relates to how you approach and treat your staff and customers.
HSBC put it well: ‘Diversity is a source of opportunity, whether in employment or customer markets. Appreciation of the rich mosaic of difference within the workforce fuels group dynamics and helps create an environment where teams can perform to their full potential. Competitive edge can be gained from the variety present in our workforce and customer base, and specific attention to market variation.’